You can track your order status in real-time by checking the shipping confirmation email sent to you within 3 business days. Contact us via email, if you need more informations.
Shipping times vary depending on your location. Orders are processed within 1 – 2 business days from the date of purchase and delivered within 7 – 15 business days for USA, 3 – 7 business days for Morocco. Shipping times may be affected by holidays, weather, or other unforeseen circumstances.
We accept Paypal,Visa, MasterCard, American Express and Apple Pay
We prioritize the security of your payment information. All transactions are encrypted and processed through secure payment gateways, utilizing a Secure Sockets Layer (SSL) Certificate. This ensures an encrypted connection between our website and your web browser for your safety.
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari or Samsung Internet.
We accept returns of full price items within 30 calender days of delivery provided that the security label is still attached, the protective film on the feet of the bag is still attached and the product is
unused.
For all purchases made between Oktober 15th and December 31st we offer an extended return window up to 90 days.
If we receive a return and it has been used or damaged, or if the security tag and/or protective film on the feet is not attached or the metal hardware is scratched, we cannot accept your return. You can request to have it shipped back at your expense, which we will arrange for
you.
Your refund will be credited to the same form of payment used to make the purchase. Returns postmarked outside of the 30 day policy are ineligible for a refund but can be
processed for an online store credit.
Our bags are packaged in large boxes to protect the bags and make sure they maintain their shape and will not get damaged during the shipment. This unfortunately makes the shipment more expensive. Therefore, the customer will be charged a return fee of 50$.This fee will be deducted from your refund amount. Please note that duties and fees will not be refunded.
To initiate a return or to exchange your SafeShopy, please write us an e-mail at safeshopy.shop@gmail.com , mentioning your Order # in the subject line and reason for return. We’ll respond promptly with next steps to manage your return and will provide a label to return your bag.
Gift cards are non-refundable.
We take full responsibility if anything is wrong with your order. If you receive your order and it is damaged or not the correct order please contact us. All you need to do is show us the damage or error and we will issue a full refund back to you or send a replacement at no extra cost.